FREQUENTLY ASKED QUESTIONS

BOOKING & PAYMENTS

  • You can book from one night. During peak season, a 2-night minimum may apply — please check with us.

  • A 50% deposit is required to secure your booking. The remaining balance is paid on arrival.

  • Full refund if cancelled at least 14 days before check-in.

  • A £300 refundable deposit is required.

CHECK-IN / CHECK-OUT & ACCESS

  • Check-in from 15:00

    Check-out by 11:00

    Early or late times may be available on request

  • Full directions and access details are sent after booking.

STAY DETAILS

  • Your stay includes 5 pods as standard. Each pod has a large super king-size bed.

  • Children are welcome. Many families share beds with younger children.

  • Pets are welcome.

  • Plenty of free parking on site.

  • WiFi is available.

  • Provided. We recommend bringing extra towels, flip-flops, and robes for spa use.

SAUNA & SPA

  • Included for all glamping guests.

  • Available without accommodation — please contact us.

  • Best for 4–6 people (up to 8 max).

  • Flexible times available — just check with us.

GROUPS & EVENTS

  • Perfect for hen parties, birthdays, and retreats.

  • Allowed — just let us know in advance.

LOCATION

  • Near Sellindge, Ashford, Kent.

  • Westenhanger station nearby.

    Fast trains from Ashford or Folkestone West.

THINGS TO DO NEARBY

  • • Local pubs (The Drum Inn – walking distance)

    • Wine tasting

    • Fishing (sea & lakes)

    • Hiking

    • Folkestone Harbour Arm

    • Canterbury (historic city)

    • Rye (medieval town)

GOOD TO KNOW

  • Allowed in designated areas.

  • Within a 10-minute drive.

  • All units are heated.

  • Shampoo, conditioner, and shower gel provided.